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Synology Chat (plugin)

Status: supported via plugin as a direct-message channel using Synology Chat webhooks. The plugin accepts inbound messages from Synology Chat outgoing webhooks and sends replies through a Synology Chat incoming webhook.

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Plugin required

Synology Chat is plugin-based and not part of the default core channel install. Install from a local checkout: 
openclaw plugins install ./extensions/synology-chat
Details: Plugins

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Quick setup

  1. Install and enable the Synology Chat plugin.
  2. In Synology Chat integrations:
    • Create an incoming webhook and copy its URL.
    • Create an outgoing webhook with your secret token.
  3. Point the outgoing webhook URL to your OpenClaw gateway:
    • https://gateway-host/webhook/synology by default.
    • Or your custom channels.synology-chat.webhookPath.
  4. Configure channels.synology-chat in OpenClaw.
  5. Restart gateway and send a DM to the Synology Chat bot.
Minimal config: 
{
  channels: {
    "synology-chat": {
      enabled: true,
      token: "synology-outgoing-token",
      incomingUrl: "https://nas.example.com/webapi/entry.cgi?api=SYNO.Chat.External&method=incoming&version=2&token=...",
      webhookPath: "/webhook/synology",
      dmPolicy: "allowlist",
      allowedUserIds: ["123456"],
      rateLimitPerMinute: 30,
      allowInsecureSsl: false,
    },
  },
}

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Environment variables

For the default account, you can use env vars:
  • SYNOLOGY_CHAT_TOKEN
  • SYNOLOGY_CHAT_INCOMING_URL
  • SYNOLOGY_NAS_HOST
  • SYNOLOGY_ALLOWED_USER_IDS (comma-separated)
  • SYNOLOGY_RATE_LIMIT
  • OPENCLAW_BOT_NAME
Config values override env vars.

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DM policy and access control

  • dmPolicy: "allowlist" is the recommended default.
  • allowedUserIds accepts a list (or comma-separated string) of Synology user IDs.
  • dmPolicy: "open" allows any sender.
  • dmPolicy: "disabled" blocks DMs.
  • Pairing approvals work with:
    • openclaw pairing list synology-chat
    • openclaw pairing approve synology-chat <CODE>

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Outbound delivery

Use numeric Synology Chat user IDs as targets. Examples: 
openclaw message send --channel synology-chat --target 123456 --text "Hello from OpenClaw"
openclaw message send --channel synology-chat --target synology-chat:123456 --text "Hello again"
Media sends are supported by URL-based file delivery.

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Multi-account

Multiple Synology Chat accounts are supported under channels.synology-chat.accounts. Each account can override token, incoming URL, webhook path, DM policy, and limits. 
{
  channels: {
    "synology-chat": {
      enabled: true,
      accounts: {
        default: {
          token: "token-a",
          incomingUrl: "https://nas-a.example.com/...token=...",
        },
        alerts: {
          token: "token-b",
          incomingUrl: "https://nas-b.example.com/...token=...",
          webhookPath: "/webhook/synology-alerts",
          dmPolicy: "allowlist",
          allowedUserIds: ["987654"],
        },
      },
    },
  },
}

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Security notes

  • Keep token secret and rotate it if leaked.
  • Keep allowInsecureSsl: false unless you explicitly trust a self-signed local NAS cert.
  • Inbound webhook requests are token-verified and rate-limited per sender.
  • Prefer dmPolicy: "allowlist" for production.