Gateway

Prometheus metrics

OpenClaw can expose diagnostics metrics through the official diagnostics-prometheus plugin. It listens to trusted diagnostics plus internally tagged, dispatcher-owned diagnostic events (queue, memory, and session-recovery signals), and renders a Prometheus text endpoint at:

text
GET /api/diagnostics/prometheus

Content type is text/plain; version=0.0.4; charset=utf-8, the standard Prometheus exposition format.

For traces, logs, OTLP push, and OpenTelemetry GenAI semantic attributes, see OpenTelemetry export.

Quick start

  • Install the plugin

    bash
    openclaw plugins install clawhub:@openclaw/diagnostics-prometheus
  • Enable the plugin

    Config

    json5
    {  plugins: {    allow: ["diagnostics-prometheus"],    entries: {      "diagnostics-prometheus": { enabled: true },    },  },  diagnostics: {    enabled: true,  },}

    CLI

    bash
    openclaw plugins enable diagnostics-prometheus
  • Restart the Gateway

    The HTTP route is registered at plugin startup, so reload after enabling.

  • Scrape the protected route

    Send the same gateway auth your operator clients use:

    bash
    curl -H "Authorization: Bearer $OPENCLAW_GATEWAY_TOKEN" \  http://127.0.0.1:18789/api/diagnostics/prometheus
  • Wire Prometheus

    yaml
    # prometheus.ymlscrape_configs:  - job_name: openclaw    scrape_interval: 30s    metrics_path: /api/diagnostics/prometheus    authorization:      credentials_file: /etc/prometheus/openclaw-gateway-token    static_configs:      - targets: ["openclaw-gateway:18789"]
  • Metrics exported

    Metric Type Labels
    openclaw_gateway_build_info gauge process_instance_id, optional build_id
    openclaw_gc_duration_seconds histogram none
    openclaw_gateway_rpc_requests_total counter method
    openclaw_gateway_rpc_first_response_seconds histogram method
    openclaw_gateway_rpc_handler_seconds histogram method
    openclaw_gateway_rpc_admission_seconds histogram method
    openclaw_gateway_rpc_queue_wait_seconds histogram method
    openclaw_gateway_rpc_outcomes_total counter phase, outcome
    openclaw_run_completed_total counter channel, model, outcome, provider, trigger
    openclaw_run_duration_seconds histogram channel, model, outcome, provider, trigger
    openclaw_model_call_total counter api, error_category, model, observation_unit, outcome, provider, transport
    openclaw_model_call_duration_seconds histogram api, error_category, model, observation_unit, outcome, provider, transport
    openclaw_model_failover_total counter from_model, from_provider, lane, reason, suspended, to_model, to_provider
    openclaw_model_tokens_total counter agent, channel, model, provider, token_type
    openclaw_gen_ai_client_token_usage histogram model, provider, token_type
    openclaw_model_cost_usd_total counter agent, channel, model, provider
    openclaw_model_usage_duration_seconds histogram agent, channel, model, provider
    openclaw_skill_used_total counter activation, agent, skill, source
    openclaw_tool_execution_total counter error_category, outcome, params_kind, tool, tool_owner, tool_source
    openclaw_tool_execution_duration_seconds histogram error_category, outcome, params_kind, tool, tool_owner, tool_source
    openclaw_tool_execution_blocked_total counter denied_reason, params_kind, tool, tool_owner, tool_source
    openclaw_harness_run_total counter channel, error_category, harness, model, outcome, phase, plugin, provider
    openclaw_harness_run_duration_seconds histogram channel, error_category, harness, model, outcome, phase, plugin, provider
    openclaw_webhook_received_total counter channel, webhook
    openclaw_webhook_error_total counter channel, webhook
    openclaw_webhook_duration_seconds histogram channel, webhook
    openclaw_message_received_total counter channel, source
    openclaw_message_dispatch_started_total counter channel, source
    openclaw_message_dispatch_completed_total counter channel, outcome, reason, source
    openclaw_message_dispatch_duration_seconds histogram channel, outcome, reason, source
    openclaw_message_processed_total counter channel, outcome, reason
    openclaw_message_processed_duration_seconds histogram channel, outcome, reason
    openclaw_message_delivery_started_total counter channel, delivery_kind
    openclaw_message_delivery_total counter channel, delivery_kind, error_category, outcome
    openclaw_message_delivery_duration_seconds histogram channel, delivery_kind, error_category, outcome
    openclaw_talk_event_total counter brain, event_type, mode, provider, transport
    openclaw_talk_event_duration_seconds histogram brain, event_type, mode, provider, transport
    openclaw_talk_audio_bytes histogram brain, event_type, mode, provider, transport
    openclaw_queue_lane_size gauge lane
    openclaw_queue_lane_wait_seconds histogram lane
    openclaw_session_state_total counter reason, state
    openclaw_session_queue_depth gauge state
    openclaw_session_turn_created_total counter agent, channel, trigger
    openclaw_session_stuck_total counter reason, state
    openclaw_session_stuck_age_seconds histogram reason, state
    openclaw_session_recovery_total counter action, active_work_kind, state, status
    openclaw_session_recovery_age_seconds histogram action, active_work_kind, state, status
    openclaw_gateway_event_loop_delay_max_seconds histogram none
    openclaw_gateway_event_loop_observed_seconds_total counter none
    openclaw_liveness_warning_total counter reason
    openclaw_liveness_sessions gauge state
    openclaw_liveness_event_loop_delay_p99_seconds histogram reason
    openclaw_liveness_event_loop_delay_max_seconds histogram reason
    openclaw_liveness_event_loop_utilization_ratio histogram reason
    openclaw_liveness_cpu_core_ratio histogram reason
    openclaw_payload_large_total counter action, channel, plugin, reason, surface
    openclaw_payload_large_bytes histogram action, channel, plugin, reason, surface
    openclaw_memory_bytes gauge kind
    openclaw_memory_rss_bytes histogram none
    openclaw_memory_pressure_total counter level, reason
    openclaw_telemetry_exporter_total counter exporter, reason, signal, status
    openclaw_prometheus_series_dropped_total counter none
    openclaw_diagnostic_async_queue_dropped_total counter drop_class
    openclaw_diagnostic_async_queue_length gauge none

    For model-call metrics, observation_unit="request" measures one observable provider request. observation_unit="turn" measures a synthetic Claude Code or Codex CLI agent turn that can contain multiple hidden provider requests. Keep those series separate when comparing latency.

    Gateway RPC metrics cover valid authenticated WebSocket requests, including subsequent rejections. first_response measures receipt through the first frame accepted by the sender; unavailable or suppressed sends have no duration sample. handler measures actual handler invocation through return or throw, and admission measures receipt through that invocation. queue_wait measures only operator request start-queue wait, separately from command/session lane metrics. They measure elapsed time, not CPU time. Early acknowledgments and responses after handler return are distinct from completed agent work. See Gateway RPC timing semantics.

    RPC method labels contain canonical core method names, other for plugin methods, or unknown. Outcome totals aggregate by phase and outcome without a method dimension. Each method with all four timings occupies five aggregate samples in the shared 2,048-sample cap. A duration histogram occupies one sample but expands into 19 scrape series (buckets, sum, and count). Existing samples keep updating when the cap fills; unseen RPC or other operational samples are refused and increment openclaw_prometheus_series_dropped_total. Monitor that counter: coverage of every core method can fill the cap, so a zero value matters when interpreting totals or latency percentiles. Async diagnostic queue saturation can also drop observations, reported by openclaw_diagnostic_async_queue_dropped_total.

    Runtime identity

    openclaw_gateway_build_info has value 1 and identifies the process serving the scrape. Its process_instance_id is the same process-owned UUID returned by system.info; it changes when the process restarts, including when a PID is reused. build_id matches the loaded build reported by hello.server.buildId and is omitted when that provenance is unavailable. Updating files on disk does not change the running process's identity.

    When diagnostics are enabled, the exporter captures these facts at service startup, before recording events. The metric uses one aggregate sample under the existing cap. Older hosts without the optional runtime-identity capability omit it. The UUID is confined to this info metric; it is not added to RPC or other metric labels.

    Use the info sample from the same scrape to attribute new measurements and split counter intervals at process changes. It is not a health signal, a request ID, or an exporter epoch: restarting the exporter in the same process resets its counters while retaining the process identity. It cannot relabel older samples or establish complete diagnostic-loss coverage.

    Event-loop observation windows

    openclaw_liveness_cpu_core_ratio measures whole-process CPU usage in core equivalents, including worker and native threads, and can exceed 1. Interpret it alongside main-thread delay and utilization; see CPU pressure and event-loop delay.

    The event-loop histogram records the maximum delay from each completed Gateway health-monitor window. The counter sums the seconds represented by those windows. Both are cumulative: a later healthy window does not erase an earlier high-delay observation. Readiness, status, and scrape requests consume completed observations without advancing or resetting the sampling window.

    The monitor samples elapsed event-loop intervals every 20 milliseconds and completes a window after at least one second, or sooner for a delay warning. It preserves the pending interval across ordinary window resets, so reading health before an overdue sample cannot erase that delay. Histogram counts are window counts, not stall counts. Histogram quantiles describe window maxima, not the sampled event-loop delay distribution or its overall p99. These metrics have no request labels or trace attribution and do not identify the JavaScript function that blocked.

    Collection uses the plugin enablement above. It starts when an interested metrics exporter is running; it does not backfill earlier windows. Intentional monitor resets discard the unfinished window. Diagnostic queue drops, the exporter's series cap, and process restarts can also lose observations. Watch the existing drop counters and the represented-duration counter when assessing coverage. Readiness decisions and persistent liveness-warning thresholds are unchanged.

    Garbage collection duration

    openclaw_gc_duration_seconds records elapsed garbage collection (GC) duration reported by Node.js for the hosting JavaScript isolate. Each observation is one GC entry, not CPU time, allocated bytes, or a guaranteed stop-the-world pause. Compare its bucket counts with event-loop window maxima to investigate GC as a possible contributor to stalls; matching scrape intervals do not prove causality.

    Collection uses the existing diagnostics enablement and starts when the diagnostics heartbeat observes an interested consumer, such as a metrics exporter. A consumer added after heartbeat startup may wait until the next 30-second tick, or longer if the event loop is stalled. Entries preceding observer activation are not backfilled. Demand is checked when entries are delivered, so a brief consumer gap before the next heartbeat can still yield delayed observations. Losing the last consumer suppresses new exports; the observer disconnects at the next heartbeat. Disabling diagnostics or stopping the heartbeat disconnects it immediately.

    The histogram is absent until the first observation, so absence does not prove zero GC. Queue drops, the series cap, observation gaps and process restarts limit coverage. Diagnostics disable/re-enable preserves the exporter's existing counters; restarting the exporter resets them as usual. No extra timer, GC trigger, trace attribution or application payload is collected.

    Label policy

    Bounded, low-cardinality labels

    Prometheus labels stay bounded and low-cardinality. The exporter does not emit raw diagnostic identifiers such as runId, sessionKey, sessionId, callId, toolCallId, message IDs, chat IDs, or provider request IDs.

    Label values are redacted and must match OpenClaw's low-cardinality character policy. Values that fail the policy are replaced with unknown, other, or none, depending on the metric. Labels that look like scoped agent session keys are also replaced with unknown.

    Series cap and overflow accounting

    The exporter caps retained time series in memory at 2048 series across counters, gauges, and histograms combined. New series beyond that cap are dropped, and openclaw_prometheus_series_dropped_total increments by one each time.

    Watch this counter as a hard signal that an attribute upstream is leaking high-cardinality values. The exporter never lifts the cap automatically; if it climbs, fix the source rather than disabling the cap.

    What never appears in Prometheus output
    • prompt text, response text, tool inputs, tool outputs, system prompts
    • Talk transcripts, audio payloads, call ids, room ids, handoff tokens, turn ids, and raw session ids
    • raw provider request IDs (only bounded hashes, where applicable, on spans — never on metrics)
    • session keys and session IDs
    • hostnames, file paths, secret values

    PromQL recipes

    promql
    # Gateway RPC requests per second by methodsum by (method) (rate(openclaw_gateway_rpc_requests_total[5m])) # 95th percentile first-response latency by methodhistogram_quantile(  0.95,  sum by (le, method) (rate(openclaw_gateway_rpc_first_response_seconds_bucket[5m]))) # 95th percentile operator request start-queue wait by methodhistogram_quantile(  0.95,  sum by (le, method) (rate(openclaw_gateway_rpc_queue_wait_seconds_bucket[5m]))) # Tokens per minute, split by providersum by (provider) (rate(openclaw_model_tokens_total[1m])) # Spend (USD) over the last hour, by modelsum by (model) (increase(openclaw_model_cost_usd_total[1h])) # 95th percentile model run durationhistogram_quantile(  0.95,  sum by (le, provider, model)    (rate(openclaw_run_duration_seconds_bucket[5m]))) # Queue wait time SLO (95p under 2s)histogram_quantile(  0.95,  sum by (le, lane) (rate(openclaw_queue_lane_wait_seconds_bucket[5m]))) < 2 # Skill usage, split by bounded sourcesum by (skill, source) (increase(openclaw_skill_used_total[24h])) # Dropped Prometheus series (cardinality alarm)increase(openclaw_prometheus_series_dropped_total[15m]) > 0 # Completed windows whose maximum delay exceeded one secondincrease(openclaw_gateway_event_loop_delay_max_seconds_count[5m])  - increase(openclaw_gateway_event_loop_delay_max_seconds_bucket{le="1"}[5m]) # Seconds represented by exported event-loop windowsincrease(openclaw_gateway_event_loop_observed_seconds_total[5m]) # Observed GC entries whose elapsed duration exceeded one secondincrease(openclaw_gc_duration_seconds_count[5m])  - increase(openclaw_gc_duration_seconds_bucket{le="1"}[5m])

    Choosing between Prometheus and OpenTelemetry export

    OpenClaw supports both surfaces independently. You can run either, both, or neither.

    diagnostics-prometheus

    • Pull model: Prometheus scrapes /api/diagnostics/prometheus.
    • No external collector required.
    • Authenticated through normal Gateway auth.
    • Surface is metrics only (no traces or logs).
    • Best for stacks already standardized on Prometheus + Grafana.

    diagnostics-otel

    • Push model: OpenClaw sends OTLP/HTTP to a collector or OTLP-compatible backend.
    • Surface includes metrics, traces, and logs.
    • Bridges to Prometheus through an OpenTelemetry Collector (prometheus or prometheusremotewrite exporter) when you need both.
    • See OpenTelemetry export for the full catalog.

    Troubleshooting

    Empty response body
    • Check that diagnostics.enabled is not set to false in config (it defaults to true).
    • Confirm the plugin is enabled and loaded with openclaw plugins list --enabled.
    • Generate some traffic; counters and histograms only emit lines after at least one event.
    401 / unauthorized

    The endpoint requires the Gateway operator scope (auth: "gateway" with gatewayRuntimeScopeSurface: "trusted-operator"). Use the same token or password Prometheus uses for any other Gateway operator route. There is no public unauthenticated mode.

    403 OPENCLAWVERBATIM388END

    The caller authenticated, but its effective operator scopes do not include operator.read. This happens when an identity-bearing auth mode such as trusted-proxy maps the scraper to a named role whose scope ceiling excludes reads. Grant the scraper role operator.read (or operator.write / operator.admin, which imply it).

    OPENCLAWVERBATIM394END is climbing

    A new attribute is exceeding the 2048-series cap. Inspect recent metrics for an unexpectedly high-cardinality label and fix it at the source. The exporter intentionally drops new series instead of silently rewriting labels.

    Prometheus shows stale series after a restart

    The plugin keeps state in memory only. After a Gateway restart, counters reset to zero and gauges restart at their next reported value. Use PromQL rate() and increase() to handle resets cleanly.

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